Back Office Assistant

Role & Responsibilities

• 📞 Handle outbound and inbound calls related to tenders, awareness campaigns, and collection activities.
• 🗂 Prepare and maintain documentation, reports, and records for compliance and operational purposes.
• 💻 Perform basic computer tasks including MS Office (Word, Excel, PowerPoint) and email communication.
• 📝 Assist in drafting letters, notices, and internal communication.
• 📑 Support tender-related back-office work and coordination with field teams.
• 📌 Maintain organized filing systems (digital and physical).
• 🏛 File and manage government forms and submissions using basic computer skills.
• 🔄 Carry out other administrative and operational tasks as assigned by management to ensure smooth workflow.

Qualifications & Skills:

• Minimum Graduate / Diploma in any discipline.
• Basic knowledge of computer operations (MS Office, Email, Internet).
• Good communication skills in Gujarati, Hindi, and English preferred.
• Ability to multitask and maintain accuracy in documentation.
• Prior experience in back office, administrative, or customer support roles will be an advantage.