CCTV Technician

Job Description

CCTV Technician

Job Title

CCTV Technician

DepartmentTechnical Services & Installations

Job TypeFull-Time

Job Summary

We are looking for a skilled and dedicated CCTV Technician to install, configure, maintain, and troubleshoot CCTV surveillance systems and other electronic security solutions. The ideal candidate should have hands-on experience in installing IP and Analog CCTV cameras, DVR/NVR systems, cabling, networking, and related security equipment. The role involves fieldwork, customer interaction, and ensuring the smooth operation of security systems.

• Key ResponsibilitiesInstallation & CommissioningInstall and configure IP & Analog CCTV Cameras.
• Install and configure DVRs, NVRs, and Video Management Software (VMS).
• Perform cable laying, conduit work, cable termination, and network setup.
• Install and commission Access Control Systems, Biometric Attendance Systems, Video Door Phones (VDP), and related security devices.
• Conduct site surveys and recommend suitable security solutions.
• Maintenance & TroubleshootingDiagnose and resolve technical issues related to CCTV cameras, DVR/NVRs, networking, and storage devices.
• Perform preventive and corrective maintenance of surveillance systems.
• Replace faulty equipment and ensure uninterrupted system performance.
• Provide on-site technical support and emergency service when required.
• Customer SupportVisit client sites for installation, servicing, and maintenance.
• Explain system operation and provide basic user training to customers.
• Ensure customer satisfaction through quality service and timely issue resolution.
• DocumentationPrepare installation reports, service reports, and maintenance records.
• Maintain daily work logs and submit reports to the Service Coordinator.
• Record serial numbers, equipment details, and customer acknowledgements.
• Safety & ComplianceFollow company safety procedures during installations and maintenance.
• Ensure proper handling of tools and equipment.
• Maintain cleanliness and professionalism at customer sites.
• Required SkillsInstallation and troubleshooting of IP & Analog CCTV Systems.
• DVR/NVR configuration and maintenance.
• Basic networking knowledge (TCP/IP, LAN, Switches, Routers).
• Cable laying, crimping, and termination.
• Knowledge of Access Control Systems.
• Knowledge of Biometric Attendance Systems.
• Knowledge of Video Door Phone (VDP) Systems.
• Basic understanding of Fire Alarm Systems (Preferred).
• Good technical troubleshooting skills.
• Customer handling and communication skills.
• Technical SkillsCCTV Installation & Configuration
• DVR/NVR Programming
• IP Camera Configuration
• Networking Basics
• MS Excel & MS Word
• Email Communication
• Service Reporting
• QualificationsITI (Electrician/Electronics) or Diploma in Electronics/Electrical Engineering.
• 10th/12th Pass candidates with relevant CCTV experience may also apply.
• Experience1–3 years of experience in CCTV installation and maintenance.
• Freshers with CCTV training or technical certifications are welcome to apply.
• Experience with Fire Alarm Systems (FAS), Access Control, and Electronic Security Systems will be an added advantage.
• Salary & BenefitsCompetitive Salary
• Travel Allowance (TA)
• Mobile Allowance (As per company policy)
• Overtime (If applicable)
• Performance-Based Incentives
• Career Growth Opportunities
• Technical Training & Certification Support
• Preferred Candidate ProfileStrong technical aptitude and troubleshooting skills.
• Willingness to travel for field installations and service calls.
• Good communication and customer service skills.
• Ability to work independently and in a team.
• Honest, punctual, and committed to delivering quality work.

Reporting To: Service Coordinator / Operations Manager