Application Support Manager for Port & Logistics IT Systems
adani capital pvt ltd
Work from Office
Full Time
Min. 10 yearsJob Description
Application Support Manager
Responsibilities
Job Purpose (1–2-line high level summary of why does the position exist and what value it adds to the organization)
Ability to Study existing systems, programs, integrate and support various business systems (Container TOS, Non-Container TOS, Logistics TOS, Interfaces, Mobile apps, Other port applications i.e CLMS / HRMS, Audit Compliance for Statutory/Internal/MAAS etc.) Design Solution, Project management and implementation and build collaboration platform and contribute towards port & terminal operations. |
Accountabilities and KPIs (8-10 key activities / decisions for which this role is accountable)
No. | Key Accountabilities |
1. | Review and understand the Scope and define technical requirements of IT systems & Business Applications |
2. | Systems Integrations, Process Improvement & Solution architecture. |
3. | Design Solution & incorporating system automation, and infrastructures components; system performance optimizations and value engineering. |
4. | Identify business applications in the areas of expertise, work with Business Owners, Technology partners and drive the projects to success. |
5. | Ensure business value delivery from each of the IT solutions deployed and under deployment. |
6. | Coordinate with IT Infrastructure and database associates for system availability |
7. | Ensure Project Execution and stake holder Coordination at Local Site. |
8. | Schedule and Plan activities with dependencies to identify the technical issues/conflicts |
9. | High Level Reports and Documentation |
Qualifications
Experience & Educational Requirements
EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required) |
|
RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required) |
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Job role
Job requirements
About company
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