BPO Manager
AfricruitFixed
₹45,000 - ₹75,000
Average Incentives*
₹10,000
Earning Potential
₹85,000
Fixed
₹45,000 - ₹75,000
Average Incentives
₹10,000
Earning Potential
₹85,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
15 applicants
Benefits include: 5 working days
Job Description
Greetings of the day!
We are a globally recognized leader in merchant services, with strong operations in Europe and the USA. Our India-based sales center is a core part of our global growth strategy. We offer secure, scalable, and tech-forward payment solutions to merchants worldwide.
Kindly go through our webpage - www.thewisepayments.com for more information.
Job Summary
As the Floor Manager, you will be responsible for driving the performance and productivity of the outbound international sales floor. You’ll manage sales teams targeting US and European markets, ensuring KPI achievement, sales quality, and overall operational excellence.
Key Responsibilities
Key Responsibilities:
- Lead and manage a team of 20–50 international sales executives.
- Monitor daily sales performance, call quality, and adherence to KPIs.
- Train, coach, and motivate the team to achieve sales targets.
- Manage shift schedules, break timings, and floor discipline.
- Conduct regular briefings, performance reviews, and feedback sessions.
- Coordinate with QA, HR, and Training teams for process alignment.
- Handle escalations and support agents with complex sales objections.
- Drive initiatives to improve conversion rates, lead handling, and agent productivity.
- Report floor performance to senior management on a daily/weekly basis.
- Maintain a high-energy, positive sales environment.
Required Qualifications:
- Competitive fixed salary + incentives
- Global company exposure
- Growth opportunities within India & abroad
- Modern office in Ahmedabad with international infrastructure
- Performance bonuses, rewards & recognition programs
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna.
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The last date to apply for this job is 1 May 2026. For more details, download apna app and find Night Shift jobs in Ahmedabad . Through apna, you can find jobs in 64 cities across India. Join NOW!