Destiny Enterprises

Collection Team Leader

Destiny Enterprises
Usmanpura, Ahmedabad
₹15,000 - ₹35,000 monthly*

Fixed

₹15,000 - ₹30,000

Average Incentives*

₹5,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 06 May 2026 - 11 May 2026 | Time: 11.00 am - 05.00 pm...

Urgently hiring

Urgently hiring

200+ applicants

200+ applicants

Job Description



Key Responsibilities:


  • Make daily outbound calls to customers for payment reminders and follow-ups
  • Handle calls related to payment queries and support
  • Ensure timely collection of outstanding dues from customers
  • Convince and guide customers for payment through proper communication
  • Achieve daily, weekly, and monthly collection targets
  • Improve conversion rate (from call to payment)
  • Increase resolution rate of customer issues during calls
  • Maintain proper call records and update feedback regularly
  • Follow company policies, compliance, and call quality standards


Skills Required:


  • Good communication skills (Gujarati/Hindi/English/Local language preferred)
  • Basic understanding of banking/finance/Telecome processes
  • Strong convincing and negotiation skills
  • Ability to handle daily requirements/DRR and meet targets
  • Basic computer knowledge (Excel, CRM tools)


Preferred Experience:


  • Experience in collection, telecalling, or banking sector is preferred
  • Freshers with good communication skills can also apply


Key Performance Indicators (KPIs):


  • Daily call volume
  • Collection resolution achieved
  • Conversion ratio (calls to payments)
  • Resolution rate
  • Compliance adherence and proper feedback updating

Job role

Work location
Work location304-305, 3rd Floor, Sakar III Behind C.U. Shah College, Ashram Rd, near Income Tax Circle, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat 380009, India Usmanpura, Ahmedabad
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education10th or Below 10th
Skills
SkillsCollection-Debt Recovery, Convincing skills, Team management, Time management, Planning and Organising, Debt Collection, EMI collection, Feedback collection, Speaking, Collection process, Communication, Goal management, Debt Recovery, Loan Recovery, Voice Process
English level
English levelBasic English
Age limit
Age limit18 - 50 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date06 May 2026 - 11 May 2026
Time
Time11.00 am - 05.00 pm
Other instructions
Other instructionsCandidates must come with an updated resume (hard copy) Carry valid ID proof (Aadhar Card / PAN Card) Candidates should have basic knowledge of banking/coll Basic computer knowledge is mandatory Note: Candidate should be disciplined, target-driven, and willing to work in a fast-paced environment.

About company

Name
NameDestiny Enterprises
Address
Address304-305, 3rd Floor, Sakar III Behind C.U. Shah College, Ashram Rd, near Income Tax Circle, Sattar Taluka Society, Usmanpura, Ahmedabad, Gujarat 380009, India Usmanpura, Ahmedabad
Job posted by Destiny Enterprises

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You can expect a minimum salary of 15,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed 10th or Below 10th degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 13 May 2026. For more details, download apna app and find Full Time jobs in Ahmedabad . Through apna, you can find jobs in 64 cities across India. Join NOW!

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