Electrical Engineer

The Service Engineer will be responsible for end-to-end technical execution at site — from product demonstration to audit, installation, rectification, and post-installation support. The role ensures proper functioning of the system and customer satisfaction throughout the lifecycle.

Key Responsibilities

1. Product Demonstration

• Conduct technical demonstrations at customer sites
• Explain product working, benefits, and application suitability
• Support sales team in converting prospects 

2. Electrical Audit

• Perform site electrical audit before installation
• Assess load conditions, wiring quality, earthing status, and safety risks
• Identify required rectifications and submit audit report

3. Installation & Commissioning

• Execute proper installation and commissioning of the device
• Ensure all connections, protections, and settings are correctly configured
• Coordinate with customer and internal teams for smooth deployment 

Site Rectification

• Carry out or supervise electrical rectification work as per audit findings
• Ensure site is compliant for safe and effective operation
• Guide electricians/contractors where required 

5. After Sales Service

• Attend service calls and resolve technical issues promptly
• Diagnose faults and ensure minimal downtime
• Maintain service records and update status regularly

6. AMC / CMC Support

• Perform preventive maintenance visits under AMC/CMC
• Ensure system health, calibration, and performance checks
• Maintain long-term customer relationship and service quality

Key Requirements

• Diploma / ITI / Degree in Electrical Engineering or equivalent
• Hands-on experience in electrical installation and troubleshooting
• Basic understanding of wiring systems, load management, and safety practices
• Willingness for field work and travel
• Problem-solving attitude with customer-focused approach