International BPO Executive

🌍 Job Opening: International BPO Voice Process (USA Process)

📍 Location: Ahmedabad

🕒 Shift Timing: 7:00 PM to 5:00 AM (Night Shift)

💼 Experience Required: Minimum 6 months in International Voice Process

🔍 Job Overview:

We are looking for enthusiastic and customer-focused individuals to join our team for an International USA-based voice process. The role involves handling customer interactions, providing support, and ensuring a high level of customer satisfaction.

📌 Key Responsibilities:

• Provide accurate information and resolve customer queries efficiently
• Maintain a professional tone and communication at all times
• Meet daily and monthly performance targets
• Maintain proper documentation of customer interactions
• Handle inbound and outbound calls for international clients (USA process)

✅ Requirements:

• Excellent English communication skills (verbal & written)
• Ability to work in night shifts
• Good listening and problem-solving skills
• Basic computer knowledge
• Minimum 6 months of experience in an international voice process

💰 Salary & Benefits:

• Night shift allowance (if applicable)
• Growth and career development opportunities
• Competitive salary + incentives

👤 Preferred Candidate Profile:

• Strong interpersonal skills
• Ability to work in a fast-paced environment
• Immediate joiners preferred