Receptionist / Front Office Executive

Job brief

We are looking for a Frontdesk - Executive to manage our front desk on a daily basis and to perform a

variety of administrative and clerical tasks.

You will be the first point of contact for our company. You will welcome guests and greet people who

visit the business. You will also coordinate front-desk activities, including distributing correspondence

and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality,

as this is also a customer service role.

Responsibilities:

 Greet and welcome guests as soon as they arrive at the office

 Direct visitors to the appropriate person and office

 Answer, screen and forward incoming phone calls

 Ensure frontdesk area is tidy and presentable, with all necessary stationery and material

 Provide basic and accurate information in-person and via phone/email

 Receive, sort and distribute daily mail/deliveries

 Maintain office security by following safety procedures and controlling access via the reception

desk (monitor logbook, issue visitor badges)

 Order front office supplies and keep inventory of stock

 Update calendars and schedule meetings

 Arrange travel and accommodations, and prepare vouchers

 Keep updated records of office expenses and costs

 Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements:

 Proven work experience as a Receptionist, Front Office Representative or similar role

 Proficiency in Microsoft Office Suite, ERP (Odoo experience will have an advantage)

 Hands-on experience with office equipment (e.g. fax machines and printers)

 Professional attitude and appearance

 Solid written and verbal communication skills

 Ability to be resourceful and proactive when issues arise

 Excellent organizational skills

 Multitasking and time-management skills, with the ability to prioritize tasks

 Customer service attitude

 High school degree; additional certification in Office Management is a plus