Sales Manager - Freight Forwarding and Logistics

Sales Development Specialist India

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

The primary responsibility of the Sales Manager – Freight Forwarding is to identify and acquire new business opportunities within the freight forwarding and logistics industry through networking, market research, referrals, and other lead-generation activities. The role involves developing strategic sales plans, building strong customer relationships, and driving revenue growth across Air Freight, Ocean Freight, and associated logistics services.

The incumbent will be responsible for generating leads, developing key accounts, negotiating commercial agreements, and closing profitable business opportunities while contributing individually to overall sales performance and organizational growth.

Key Responsibilities

• Identify, prospect, and develop new business opportunities in Freight Forwarding, including Air Freight, Ocean Freight, and integrated logistics solutions.
• Generate potential leads and convert them into long-term business relationships.
• Build and maintain strong relationships with existing customers, shippers, consignees, and key stakeholders.
• Develop and implement effective sales strategies to increase market share and revenue growth.
• Analyse market trends, customer requirements, competitor activities, and pricing structures.
• Prepare and present customized logistics and freight solutions based on customer requirements.
• Negotiate rates, contracts, and commercial terms with clients in coordination with internal teams.
• Coordinate closely with Operations, Pricing, Customer Service, and Finance teams to ensure seamless service delivery.
• Achieve assigned sales targets, profitability objectives, and business KPIs.
• Maintain regular follow-ups with customers to ensure high levels of customer satisfaction and retention.
• Prepare and submit monthly sales reports, pipeline updates, forecasts, and MIS reports.
• Monitor sales activities and control business development expenses within approved budgets.
• Ensure compliance with company policies, business ethics, and industry regulations.
• Support the Regional Sales Head in implementing annual sales plans and business growth initiatives.

Skills & Competencies

• Strong understanding of Freight Forwarding, Supply Chain, and Logistics operations.
• Excellent sales, negotiation, and relationship management skills.
• Strong communication and presentation abilities.
• Ability to identify customer needs and provide effective logistics solutions.
• Result-oriented with strong business acumen and commercial understanding.
• Good analytical and problem-solving skills.
• Ability to work independently and manage multiple customer accounts.
• Proficiency in MS Office and CRM/Sales reporting tools.

Preferred Qualifications & Experience

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, Marketing, or related field.
• Relevant experience in Freight Forwarding Sales / Logistics Sales.
• Good knowledge of Air Freight, Ocean Freight, Customs Clearance, and end-to-end logistics services.
• Proven track record in business development and customer acquisition within the logistics industry.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili

Experience Level

Senior Level