Senior Sales Associate

Location: Pan India

Department: Retail Operations Reporting To: Store Manager Employment Type: Full-Time Experience Required: Minimum 2 Years

About Lenskart

Lenskart is India's leading omnichannel eyewear company with a mission to help people see better and live better. Established in 2010, Lenskart has revolutionized the eyewear industry by offering high-quality prescription glasses, sunglasses, contact lenses, and eye care solutions through its extensive retail network and digital platforms.

With over 2,000+ stores across India and an expanding international presence, Lenskart combines cutting-edge technology with exceptional customer service to provide an unmatched shopping experience. Our people are at the heart of everything we do, and we are committed to creating an environment that encourages learning, growth, and innovation.

Position Summary

We are looking for an enthusiastic, customer-focused, and result-oriented Senior Sales Associate to join our retail team. The ideal candidate should have a minimum of 2 years of retail sales experience, excellent communication skills, and a professional personality. The individual will be responsible for delivering an outstanding customer experience while driving store sales and supporting daily store operations.

Key Responsibilities

• Deliver an exceptional customer experience by understanding customer needs and recommending suitable eyewear products.

• Achieve individual and store sales targets consistently.

• Assist customers in selecting frames, lenses, sunglasses, and accessories.

• Explain product features, pricing, promotions, and after-sales services. • Build strong customer relationships to encourage repeat business.

• Ensure accurate billing, cash handling, and POS transactions.

• Maintain visual merchandising standards and store presentation.

• Support inventory management, stock replenishment, and stock audits.

• Handle customer queries and resolve complaints professionally.

• Assist the Store Manager in achieving operational and business goals.

• Mentor junior sales associates and contribute to a positive team environment. • Ensure compliance with company policies, SOPs, and retail processes.

Required Skills & Qualifications

Experience

• Minimum 2 years of experience in Retail Sales, Customer Service, Luxury Retail, Fashion Retail, Optical Retail, or a similar customer-facing role.

Skills

• Excellent verbal and written communication skills.

• Strong customer service orientation.

• Sales-driven with a positive attitude.

• Professional appearance and well-groomed personality. • Presentable, confident, and energetic.

• Ability to work in a fast-paced retail environment.

• Good interpersonal and relationship-building skills. • Basic computer and billing system knowledge.

Preferred Qualifications

• Graduate in any discipline (preferred).

• Experience in optical retail, lifestyle, fashion, electronics, or premium retail brands will be an added advantage.

What We Offer

• Competitive salary and attractive incentive structure. • Learning and career growth opportunities.

• Professional and inclusive work environment.

• Employee discounts on eyewear products.

• Performance recognition and internal growth opportunities. • Comprehensive training and development programs.

Why Join Lenskart?

At Lenskart, we believe in empowering our employees to grow personally and professionally. We offer a collaborative workplace, exciting career opportunities, continuous learning, and the chance to be part of one of India's fastest-growing retail brands.