Revenue Invoicing and Customer Billing Specialist

Team Member - CAD

Revenue invoicing - To raise customer invoices timely and accurately without any revenue leakages basis tariffs and agreement with customers and providing monthly income provisions to finance team.

Data Collection for invoicing: Gather operational data from systems, follow up with marketing/BD teams for agreements, and other related departments to process invoices.

System Management  Operate, manage invoicing activities using SAP and other billing system & contribute to system design and development, including creating Business Requirement Documents (BRDs), conducting User Acceptance Testing (UAT), and enhancing existing systems for better functionality.

Documentation and Reporting: Maintain accurate and up-to-date records of invoicing details in SAP, other relevant systems & prepare regular Management Information System (MIS) reports for leadership review. Keeping backups of invoice and credit note copies and related supporting documents in assigned location.

Customer Management: Act as the point of contact for customers regarding invoicing queries, create customer codes, manage KYC documents, and update customer master data & map agreements to ensure accurate billing and efficient service delivery.

Issue Resolution: Address and resolve billing disputes by coordinating with finance, operations, customer service teams & ensure timely resolution of all customer-related issues.

Tax Compliance and Controls: Ensure adherence to tax compliance requirements, internal checks, controls during invoicing processes & mitigate financial risks by upholding organizational policies and statutory regulations.

Revenue Reconciliation: Perform revenue reconciliations to ensure accurate recording and reporting of invoiced amounts.

Internal and Statutory Audits: Provide necessary documentation and support during internal and statutory audits.
Address auditor queries and ensure compliance with applicable regulations.

Collections and Certificates: Oversee the collection of marine charges and issuance of No Dues Certificates (NDC) to customers.

Digital mindset: Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Educational Qualification:
B.Com, M.Com, BBA, MBA, CA Inter, CMA Inter

Work Experience:
2-4 years of experience in relevant field

Experience Level

Mid Level