Vendor Operations executive

Job Summary:We are looking for a proactive and detail-oriented Vendor Onboarding Executive to identify, onboard, and manage vendor registrations. The candidate will ensure a smooth onboarding process by collecting required documents, verifying vendor information, coordinating with internal teams, and maintaining strong vendor relationships.

• Key Responsibilities:Identify and connect with potential vendors/suppliers.
• Explain the company's onboarding process and benefits.
• Collect and verify vendor documents (GST, PAN, bank details, licenses, etc.).
• Complete vendor registration and profile creation.
• Coordinate with operations, finance, and compliance teams for vendor approval.
• Assist vendors with product listing, pricing, and portal usage.
• Resolve vendor queries and provide onboarding support.
• Maintain accurate vendor records and MIS reports.
• Follow up with vendors until successful activation.
• Build long-term relationships with vendors to improve engagement.
• Required Skills:Excellent communication and negotiation skills.
• Good knowledge of MS Excel and MS Office.
• Strong organizational and documentation skills.
• Ability to manage multiple vendors simultaneously.
• Customer-focused with problem-solving ability.
• Knowledge of CRM or vendor management systems is an advantage.
• Qualifications:Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• 1–3 years of experience in vendor onboarding, vendor management, operations, or B2B sales.
• Freshers with excellent communication skills may also apply (depending on company requirements).
• Preferred Experience:Experience with marketplace or e-commerce platforms.
• Knowledge of vendor documentation and compliance.
• Familiarity with ERP/CRM software.
• Key Performance Indicators (KPIs):Number of vendors onboarded per month.
• Vendor activation rate.
• Document verification accuracy.
• Vendor satisfaction score.
• Onboarding turnaround time.