Warner Electronics India Private Limited

Technical Support Engineer

Warner Electronics India Private Limited
Aurangabad
₹22,000 - ₹30,000 monthly

Fixed

₹22,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

32 applicants

32 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Job Description


We are looking for a Technical Support Engineer to provide technical assistance to customers and resolve hardware, software, and network-related issues. The candidate should have good problem-solving skills, basic technical knowledge, and excellent communication abilities.


Key Responsibilities


  • Provide technical support to customers via phone, email, or remote access.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Install, configure, and maintain computer systems and applications.
  • Record customer issues and maintain support tickets.
  • Escalate complex technical problems to senior engineers when required.
  • Follow up with customers to ensure issues are resolved.
  • Prepare technical reports and documentation.
  • Ensure high customer satisfaction through timely support.


Required Skills


Basic knowledge of Windows, networking, and computer hardware.

  • Familiarity with troubleshooting techniques.
  • Good communication and interpersonal skills.
  • Ability to work independently and in a team.


Job role

Work location
Work locationTrueview @ Warner Electronics India Private Limited, Shendra MIDC, Chhatrapati Sambhajinagar, Maharashtra 431154, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Problem solving, Quick Learner, Outbound calling, Inbound calling
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameWarner Electronics India Private Limited
Address
AddressTrueview @ Warner Electronics India Private Limited, Shendra MIDC, Chhatrapati Sambhajinagar, Maharashtra 431154, India
Job posted by Warner Electronics India Private Limited

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You can expect a minimum salary of 22,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Aurangabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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