Business Development Associate

Job Title: Business Development Associate

Experience: 3-4 Years

Working Days: Monday to Saturday (6 Days a Week)

Working Hours: 9:30 AM – 6:30 PM

Key Responsibilities

Sales & Business Development

· Generate new business for Forex services (Retail Forex, Corporate Forex, Travel Card, Remittances, etc.)

· Develop and manage relationships with corporates, travel agents, institutions, and walk-in customers

· Achieve monthly and annual sales targets

· Identify new market opportunities and customer segments

Marketing & Promotion

· Plan and execute marketing campaigns, promotions, and tie-ups

· Coordinate with travel agencies, corporates, colleges, hospitals, and exporters/importers

· Conduct field visits and client meetings

· Support branding and visibility activities (events, stalls, digital promotion)

Customer Relationship Management

· Provide accurate forex product information and quotations

· Ensure excellent customer service and timely follow-ups

· Handle customer queries, complaints, and retention activities

Compliance & Reporting

· Ensure adherence to RBI, FEMA, AML/KYC, and company policies

· Maintain proper documentation and sales records

· Prepare daily/weekly/monthly MIS and sales reports

· Coordinate with operations team for smooth transaction processing

Required Qualifications

· Bachelor’s degree in commerce / business / marketing or related field

· Knowledge of Foreign Exchange regulations and products preferred

· Experience in Forex, Banking, NBFC, or Financial Services is an advantage

Experience

· 3-4 years of experience in Sales & Marketing

· Experience in Forex / Banking / Financial Services preferred

Key Skills & Competencies

· Strong communication and negotiation skills

· Customer-centric approach

· Target-driven and result-oriented mindset

· Knowledge of Forex products and RBI guidelines

· MS Office & basic MIS reporting skills

· Ability to work independently and in teams

Preferred Candidates

· Experience in FFMC / AD Category-II / Bank Forex operations

· Existing client or corporate network is a plus

· Willingness to travel locally for business development