Collection Executive / Officer
KrazyBee ServicesFixed
₹20,000 - ₹25,000
Average Incentives*
₹15,000
Earning Potential
₹40,000
Fixed
₹20,000 - ₹25,000
Average Incentives
₹15,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Job highlights
7 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Health Insurance, ESI (ESIC)
Job Description
Key Responsibilities:
- Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
- Follow up with customers for pending EMI payments and ensure timely collections
- Negotiate repayment plans and resolve payment-related concerns professionally
- Maintain accurate customer interaction records and payment commitments in CRM systems
- Coordinate with field collection teams and backend operations for account resolution
- Ensure compliance with collection processes, company policies, and quality standards
- Address customer queries, escalations, and disputes with empathy and professionalism
- Achieve daily, weekly, and monthly collection targets
Eligibility Criteria:
- 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry
- Excellent communication and convincing skills in English and Hindi
- Regional language proficiency will be an added advantage
- Strong negotiation and problem-solving abilities
- Basic knowledge of CRM tools and MS Office
- Graduate in any discipline
- Age Limit: Below 30 years
Salary: Up to 3.5 LPA + Attractive Incentives
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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