Customer Support Executive
CultfitFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
9 applicants
Benefits include: PF, Health Insurance
Job Description
Customer Experience:
* Handle customer queries via chat, email, and calls in a timely and professional manner
* Resolve issues related to memberships, bookings, payments, and app usage
* Maintain high customer satisfaction (CSAT) scores
* Escalate complex issues to relevant teams when needed
* Keep records of customer interactions and feedback
Required Skills & Qualifications:
* Bachelor’s degree in any discipline
* Strong verbal and written communication skills
* Customer-centric attitude with empathy and patience
* Basic understanding of CRM tools and customer support platforms
* Ability to multitask and work in a fast-paced environment
* Prior experience in customer support, sales, or growth roles
* Familiarity with fitness/wellness industry
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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