Inside Sales Executive

Key Responsibilities:

1. Lead Conversion & Sales

• Generate leads and handle inbound leads
• Handle inbound and outbound calls to potential B2B customers (dealers, distributors, retailers)
• Convert leads into confirmed orders
• Pitch products effectively with focus on margins, quality, and repeat business
• Achieve daily, weekly, and monthly sales targets

2. Follow-up & Pipeline Management

• Maintain strong follow-up system for all leads
• Track lead status (interested / not interested / follow-up / converted)
• Ensure no lead is missed or delayed

3. Product Knowledge & Pitch

• Clearly explain product benefits (Palm Jaggery, Sprout Powder, etc.)
• Communicate pricing, margins, and schemes confidently
• Handle objections and close sales professionally

4. Customer Relationship Management

• Build long-term relationships with customers
• Ensure repeat orders and consistent engagement
• Handle basic customer queries and coordinate with team if needed

5. Coordination

• Coordinate with Team Lead for support on closures
• Work with dispatch/operations team for order updates
• Ensure customers are informed about delivery timelines

6. Reporting & Discipline

• Maintain daily call reports and sales updates
• Update CRM / Excel with accurate data
• Follow company sales process and calling discipline strictly
• Required SkillsGood communication skills (English + Tamil preferred)
• Strong convincing and negotiation ability
• Basic understanding of sales process
• Ability to handle rejection and pressure
• Self-discipline and consistency