Relationship Manager

Job Summary

We are seeking a dynamic and results-driven Relationship Manager to build and manage strong partner relationships, drive business growth, and achieve sales targets. The ideal candidate will be responsible for partner acquisition, lead conversion, business development, and ensuring a seamless partner experience while adhering to company processes and compliance standards.

Key Responsibilities

1. Partner Acquisition & Activation

• Identify, approach, and onboard new channel partners as per the company's sales strategy.
• Build and maintain a strong network of business partners.
• Ensure successful activation and engagement of newly onboarded partners.

2. Lead Conversion & Business Development

• Convert qualified leads into business opportunities through effective follow-up and relationship management.
• Drive sales by identifying new business opportunities through existing and new partners.
• Ensure timely closure of sales opportunities to achieve business targets.
• Develop and maintain long-term relationships with partners to maximize business growth.

3. Partner Relationship Management

• Act as the primary point of contact for assigned partners.
• Provide prompt support and resolve partner queries effectively.
• Ensure high partner satisfaction through regular engagement and communication.

4. Product Knowledge & Training

• Maintain a thorough understanding of the company's products, services, and processes.
• Stay updated on new product launches, process improvements, and policy changes.
• Educate and guide partners on products, sales processes, and business opportunities.

5. Sales Process & Compliance

• Adhere to the organization's sales processes and operational guidelines.
• Accurately record all sales activities, partner interactions, and updates in the CRM system.
• Ensure compliance with company policies, regulatory requirements, and ethical business practices.

6. Learning & Development

• Participate in training programs and skill development initiatives.
• Continuously enhance product knowledge, sales techniques, and relationship management capabilities.

Preferred Skills

• Partner Acquisition
• Relationship Management
• Sales & Business Development
• Lead Conversion
• CRM Management
• Communication & Negotiation
• Problem Solving
• Time Management