Sales Executive

Description

About Pice

Pice is a rapidly growing Fintech company backed by Nexus Venture Partners and leading angel investors. We are building financial solutions that empower Indian SMEs by integrating all modes of business payments into a single platform and introducing innovative lending products that enhance cash flow and working capital efficiency.

Job Overview:

We are seeking a highly motivated and customer-focused Sales Specialist - Lending to support the distribution of personal loans to our users. You will play a key role in ensuring a seamless customer experience throughout the sales and onboarding journey just by guiding them from loan inquiry to disbursement.

Key Responsibilities:

• Engage with potential leads to understand their financing needs and explain relevant lending products.
• Provide pre-sales support by handling product inquiries, eligibility checks, and documentation assistance for personal loans.
• Work closely with the Operations and Credit teams to ensure the timely processing of applications and address customer queries related to approval, documentation, and disbursal.
• Deliver post-sales onboarding, ensuring customers are well-versed with repayment schedules, usage processes, and loan management through the Pice platform.
• Follow up with leads and assist in nurturing them through the conversion funnel, helping drive product adoption.
• Escalate unresolved issues appropriately while maintaining ownership of the customer relationship.
• Stay informed on lending policies, compliance norms, and market trends to better guide customer conversations.

Requirements:

• Prior experience in B2C/B2B sales, inside sales, or loan processing - ideally in fintech or financial services.
• Strong communication skills in Hindi and English; knowledge of other Indian languages is a plus.
• Ability to manage multiple customer interactions in a fast-paced environment.
• An understanding of retail and distribution finance or prior exposure to SME lending is preferred.
• Tech-savvy with the ability to work on CRM tools, Google Sheets, and digital loan processing systems.

Why Join Pice®?

• Be part of a high-impact fintech startup shaping SME payments and credit
• Gain early exposure to end-to-end sales, fintech CX, and financial products
• Work in a culture that values ownership, empathy, and continuous improvement
• Build a strong foundation for a long-term career in B2C/B2B Sales & Fintech Ops