Telecaller
Gogo Cabs Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
3 applicants
Benefits include: Overtime Pay, Flexible Working Hours, Health Insurance
Job Description
Job Title: Tele-Calling Agent (Customer & Driver Support)
Company: Gogo Cabs Private Limited
Location: Bengaluru (On-site)
Employment Type: Full-Time
About Gogo Cabs
Gogo Cabs is an AI-first intercity cab aggregator operating across Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, and Puducherry. We're building a tech-driven platform connecting customers with reliable intercity transportation.
Role Overview
We're looking for a Tele-Calling Agent to handle inbound and outbound calls with customers and drivers across our operating states — resolving queries, confirming bookings, and ensuring a smooth ride experience end to end.
Key Responsibilities
- Handle inbound/outbound calls for booking confirmations, ride status updates, and customer queries
- Support drivers with onboarding queries, trip issues, and dispatch coordination
- Resolve complaints and escalate unresolved issues to the Operations team
- Maintain accurate call logs and update customer/driver records in internal systems
- Follow up on pending bookings, cancellations, and payment-related queries
- Work in rotational shifts, including night shifts as required for 24x7 support coverage
Required Skills
- Languages: English, Tamil, Telugu, Kannada, Malayalam, Hindi
- Clear verbal communication and active listening skills
- Basic computer literacy (CRM tools, spreadsheets)
- Prior experience in a call center, BPO, or customer support role preferred (0–2 years)
- Patience and problem-solving mindset when handling upset customers or drivers
Preferred Qualifications
- Any graduate or equivalent
- Experience in cab aggregator, logistics, or e-commerce support is a plus
What We Offer
- Fixed salary
- Fast-growing startup environment with direct exposure to operations
- Opportunity to grow into team lead/ops roles as the company scales
Job role
Job requirements
About company
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The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 25 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!