Telecaller

·       Generate leads or close sales, depending on the goal of the company

·       Generate sales by making cold calls to active or old clients

·       Foster relationships with existing clients, and build a rapport with potential clients

·       Adhere to organisational guidelines and methodology while telecalling

·       Understand customer psyche and record both successful and unsuccessful sales methods

·       Handle inbound and outbound telecalling

·       Improve organisational efficiency through diligent observation skills as a telecaller 

·       Help the company grow by finding opportunities in customer requirements 

·       Overall ownership of Personal Loans business for the locations/cluster assigned. Understanding the customer's requirements and ensuring quick service delivery. Constantly building relationship with existing clients to generate repeat business. Managing weighted IRR for profitable growth.

·       actively sourcing and generating leads for personal loan applications, thoroughly evaluating customer eligibility, collecting necessary documentation, and facilitating the loan process by connecting potential borrowers with the lending institution, all while aiming to achieve sales targets and maintain compliance with company policies and regulations.