Associate Product Manager

We are looking for an Associate Product Manager with ~2 years of experience to support the ektruck control tower platform and related IoT solutions (ADAS, DMS, telematics).

This role requires a strong blend of:

• Customer interaction
• Operational understanding of logistics
• Basic technical knowledge (APIs, integrations, IoT systems)

The candidate will act as the bridge between customers, operations, and the development team, ensuring smooth product delivery and implementation.

• Key Responsibilities1. Customer & Operations AlignmentUnderstand customer workflows (fleet operators, OEMs, transporters)
• Gather requirements related to:
• Fleet tracking
• Route planning
• Toll integration (FASTag / APIs)
• Safety systems (ADAS/DMS)
• Convert real-world logistics problems into product features
• 2. Product Execution & DeliveryWork with internal tech teams to deliver features on the ektruck platform
• Track deployments across customers (control tower, dashboards, alerts)
• Ensure SLAs and timelines are met
• 3. Technical CoordinationUnderstand and coordinate on:
• APIs (FASTag, ULIP, telematics data)
• GPS/IoT device data flows
• Basic backend logic (ETA, alerts, triggers)
• Translate customer needs into clear user stories and tech requirements
• 4. Implementation & Customer OnboardingSupport onboarding of new customers onto ektruck platform
• Assist in configuration:
• Vehicle mapping
• Route setup
• Alerts & KPIs
• Work closely with support teams to resolve issues
• 5. Documentation & TestingCreate PRDs, workflows, and SOPs
• Conduct UAT with customers before go-live
• Maintain release notes and feature documentation
• 6. Stakeholder ManagementCoordinate between:
• Customers
• Internal tech team
• Sales & operations
• Provide regular updates on feature progress and deployments
• Required Skills & QualificationsExperience: 2+ years in Product / Business Analyst / Implementation role
• Education: B.E / B.Tech / Computer Science / Engineering preferred
• Technical SkillsBasic understanding of:
• APIs & integrations
• IoT / telematics systems
• SaaS platforms
• Familiarity with tools like Jira / Excel / dashboards
• Preferred ExperienceLogistics / Fleet / Supply Chain industry exposure
• Experience with:
• GPS tracking systems
• FASTag / toll integrations
• Control tower platforms
• Exposure to Agile methodology
• Key TraitsStrong ownership mindset
• Ability to work with ambiguity
• Good communication with both customers & engineers
• Problem-solving attitude
• Success Metrics (KPIs)On-time feature delivery
• Successful customer onboarding
• Reduction in escalations
• Adoption of platform features by customers