Associate Program Manager
SimplilearnFixed
₹45,000 - ₹51,098
Average Incentives*
₹6,250
Earning Potential
₹57,348
Fixed
₹45,000 - ₹51,098
Average Incentives
₹6,250
Earning Potential
₹57,348
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
25 applicants
Benefits include: PF, Flexible Working Hours, Health Insurance, 5 working days
Job Description
Job Title: Associate Program Manager – Learner Success & Program Operations
Company: Simplilearn
Location: Bangalore (HSR Layout) — Work From Office
(Only candidates based in Bangalore/willing to relocate immediately, please apply.)
Work Days: 5 days/week (rotational), with weekend availability required
Experience: 4–8 years in customer success, operations, or online education
Joining: Immediate joiners preferred
About the Role:
We're looking for a dynamic, learner-focused Associate Program Manager to manage end-to-end delivery of online education programs. You'll own the learner experience, drive engagement, resolve escalations, and coordinate with internal teams and university faculty to ensure a seamless learning journey for working professionals.
Key Responsibilities:
- Handle learner queries, escalations, and support via email, tickets, and calls
- Coordinate inductions and ensure smooth delivery of live classes, assessments, and cohort activities
- Track attendance, completion, and satisfaction; act on at-risk learner signals
- Improve processes and report key program metrics (CSAT, NPS, completion rates)
Skills Required:
- Bachelor's degree (Master's preferred)
- Strong communication and conflict-resolution skills
- Comfortable with LMS platforms, Zoom, Salesforce
- Ability to multitask in a fast-paced environment
📩 Contact HR: Binoy Raphael | binoy.raphel@simplilearn.net
Job role
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Ink LinkWork from OfficeFull TimeMin. 1 yearBasic EnglishYou can expect a minimum salary of 45,000 INR and can go up to 57,348 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
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