B2B Collections & Accounts Executive

Key Responsibilities:

• Manage a portfolio of B2B client accounts to ensure timely collection of outstanding invoices.
• Build and maintain strong, positive, and professional relationships with clients' accounts payable teams
• Generate and share invoices with clients.
• Resolve invoice, payment, GST, and billing-related queries by coordinating with internal teams.
• Maintain client-wise payment cycles and ensure timely follow-ups.
• Track outstanding payments and prepare ageing reports.
• Conduct regular follow-ups via phone, email, and virtual meetings in a courteous and diplomatic manner.
• Monitor TDS deductions and collect TDS certificates from clients.
• Coordinate with Accounts, Operations, and Sales teams for invoice validation and reconciliation.
• Prepare daily, weekly, and monthly collection/MIS reports.
• Build and maintain good relationships with client finance teams.
• Keep accurate records of collections, payment commitments, and customer communications.

Soft Skills Required

• The Diplomatic Collector Mindset: Ability to be firm about terms while remaining exceptionally polite and client-centric.
• Communication: Stellar verbal and written communication skills.

What We Offer

• Competitive salary and performance-based collection incentives.
• Comprehensive health and wellness benefits.
• A collaborative, supportive, and growth-oriented work environment.