Call Centre BPO Executive
Patient First Healthtech Private LimitedFixed
₹20,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹20,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
1 applicants
Job Description
Job Title: Customer Support Executive
Location: Indiranagar, Banglore
Department: Customer Experience
Company: Allo Health
About Allo Health
Allo Health is India’s largest sexual health clinic, delivering comprehensive, confidential, and stigma-free care through a combination of medical expertise, technology, and empathy. We support millions of users with evidence-based treatment for sexual and mental health concerns across India.
Role Overview
As a Customer Support Executive, you will be the first point of contact for users of India’s largest sexual health clinic. You will play a critical role in ensuring every user receives timely, empathetic, and accurate support throughout their healthcare journey.
Key Responsibilities
Handle customer interactions via calls, chat, WhatsApp, and email
Assist users with:
Appointment booking, rescheduling, and cancellations
Doctor consultations and follow-ups
Payments, subscriptions, and refunds
App navigation and basic technical support
Communicate sensitively and professionally on confidential health matters
Maintain accurate and complete records in CRM systems
Coordinate with internal teams (medical, operations, tech) for issue resolution
Follow strict data privacy, confidentiality, and healthcare compliance standards
Meet defined quality, productivity, and turnaround-time benchmarks
Identify gaps and suggest improvements to enhance customer experience
Required Skills & Qualifications
Strong verbal and written communication skills
High empathy, patience, and customer-centric approach
Ability to handle sensitive healthcare conversations with discretion
Basic computer proficiency and familiarity with digital tools
Strong problem-solving and attention to detail
Willingness to work rotational shifts, including weekends if required
Preferred Qualifications
Prior experience in customer support, healthcare support, or tele-calling roles
Experience with CRM or ticketing tools
Exposure to healthcare, wellness, or digital health platforms is an advantage
What We Offer
Fixed salary structure (no incentive-based pay)
Structured onboarding and continuous training
Opportunity to work with India’s largest sexual health clinic
Ethical, supportive, and mission-driven work environment.
Job role
Job requirements
About company
Similar jobs you can apply for
Field SalesReal Estate Sales Executive
M and A VenturesWork from OfficeFull TimeAny experienceBasic EnglishCustomer Support Executive
Hiringtude Global Services Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishTelecalling Executive
Proprty.IoWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) EnglishCredit Card Acquisition Executive
Indusind Bank LimitedWork from OfficeFull TimeAny experienceBasic EnglishTerritory Sales Executive
Mama Home Private LimitedWork from OfficeFull TimeMin. 3 yearsGood (Intermediate / Advanced) EnglishSales and Marketing Executive
Chain Reaction ConsultingWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 20,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 26 May 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!