Chat Process Executive
Nordinn Pvt LtdFixed
₹20,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹20,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
2 applicants
Benefits include: PF, ESI (ESIC), 5 working days, Two-way cab
Job Description
24/7.ai is looking for enthusiastic and customer-focused Chat Process Executives to provide exceptional support to customers through chat-based interactions. The role involves resolving customer queries, providing accurate information, and ensuring a seamless customer experience while maintaining quality and productivity standards.
Key Responsibilities
- Handle customer inquiries through chat support in a professional manner.
- Resolve customer issues and provide appropriate solutions within defined timelines.
- Maintain high levels of customer satisfaction and service quality.
- Accurately document customer interactions and update records in the system.
- Escalate complex issues to the concerned department when required.
- Meet productivity, quality, and response-time targets.
- Follow company policies, procedures, and compliance guidelines.
- Stay updated on products, services, and process changes.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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