Client Relationship Executive

We are seeking a confident and results-driven B2B Telecalling Executive to connect with decision-makers across organizations and institutions, generate qualified leads, schedule meetings, and support the sales team in promoting our premium institutional services. The ideal candidate should possess excellent communication skills, a professional approach, and experience interacting with senior stakeholders.

Key Responsibilities

• Conduct outbound calls to businesses, educational institutions, corporate organizations, and other target accounts.
• Identify key decision-makers and introduce the company's premium institutional services.
• Generate and qualify leads based on defined criteria.
• Schedule appointments, demos, and meetings for the sales team.
• Maintain accurate records of calls, follow-ups, and customer interactions in CRM systems.
• Follow up with prospects through calls, emails, and messages.
• Understand client requirements and communicate value propositions effectively.
• Achieve monthly lead generation and appointment-setting targets.
• Build and maintain a pipeline of prospective institutional clients.
• Provide market intelligence and feedback from customer interactions.

Required Skills & Qualifications

• Bachelor's degree preferred.
• 1–5 years of experience in B2B telecalling, telemarketing, inside sales, or lead generation.
• Strong verbal communication and persuasive skills.
• Good command of English.
• Familiarity with CRM tools and Microsoft Office.
• Strong follow-up and relationship-building skills.
• Preferred ExperienceExperience selling premium services, consulting, training programs, education services, SaaS solutions, healthcare services, or institutional offerings.
• Proven track record in appointment setting and lead conversion.
• Exposure to corporate or institutional sales environments.