Customer Care Executive

Job Title: International Voice Process Executive

Location: Bangalore

Experience: Freshers & Experienced

Job Type: Full-time

• Job ResponsibilitiesHandle inbound and/or outbound calls from international customers.
• Resolve customer queries professionally and efficiently.
• Provide accurate information about products and services.
• Maintain high levels of customer satisfaction.
• Document customer interactions in the system.
• Meet quality, productivity, and performance targets.
• EligibilityFreshers and experienced candidates are welcome to apply.
• Excellent verbal communication skills in English.
• Strong listening and problem-solving abilities.
• Basic computer knowledge.
• Willingness to work in rotational shifts, including night shifts if required.
• Positive attitude and customer-focused approach.
• Preferred SkillsGood interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to handle customer concerns with patience and professionalism.
• BenefitsAttractive salary with performance incentives.
• Cab facility (as per company policy).
• Training and career growth opportunities.
• Health insurance and other employee benefits.

Location: Bangalore