Customer Care Executive
Nidharshana SareesFixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Job highlights
6 applicants
Job Description
Customer Care Executive - Online Business
We're looking for a Customer Care Executive to join our team and provide top-notch support to our online customers. As a Customer Care Executive, you'll be the primary point of contact for customers, handling inquiries, complaints, and feedback via phone, email, and chat.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely manner
- Provide product information and support to customers
- Handle customer complaints and escalate issues to senior team members when necessary
- Meet customer satisfaction targets and metrics
- Collaborate with cross-functional teams to improve customer experience
Requirements:
- Minimum 6 months of experience in customer care or related field
- Excellent communication and interpersonal skills
- Proficiency in English and local languages (Kannada & Hindi)
- Basic computer skills and typing speed
- Ability to work in a fast-paced environment
Nice to Have:
- Experience with CRM software and e-commerce platforms
- Knowledge of customer care best practices
- Certification in customer care or related field
If you're a customer-focused and empathetic individual with excellent communication skills, we'd love to hear from you!
Shift Timings: 10 AM to 7.30 PM (MON-SAT)
Job role
Job requirements
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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