Customer Support Executive

 Hiring Alert | Customer Service Executive 📍 Location: Krimson Square, Aayee Matha Temple Rd, Muneswara Nagar, Sector 6, HSR Layout, Bengaluru, Karnataka – 560102 💰 Salary: ₹15,000 – ₹23,000 CTC 🕒 Employment Type: Full-Time Key Responsibilities • • • • • • • • Handle inbound customer calls, chats, and emails professionally. Resolve customer queries related to orders, delivery status, returns, cancellations, refunds, and payments. Provide accurate product and policy information. Escalate complex issues to the relevant team when required. Maintain customer interaction records in the CRM system. Achieve quality, productivity, and customer satisfaction (CSAT) targets. Follow company policies, SOPs, and service level agreements (SLAs). Deliver an excellent customer experience by resolving issues efficiently. Eligibility • • • • • Minimum Qualification: 12th Pass / Graduate (Graduates preferred) Freshers and experienced candidates are welcome to apply. Good communication skills in English and Hindi. Basic computer knowledge and typing skills. Comfortable working in rotational shifts and rotational week-offs. Required Skills • • • • • • • 📞 Excellent verbal and written communication (Hindi & English) Customer-centric approach Problem-solving skills Active listening Multitasking ability Basic MS Office knowledge Ability to work under pressure and achieve KPIs Interested Candidates: Call or WhatsApp your CV at 7290905829.