Black Cats Hr Consulting Private Limited

Customer Support Executive

Black Cats Hr Consulting Private Limited
Koramangala, Bengaluru/Bangalore
₹19,000 - ₹25,000 monthly

Fixed

₹19,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

6 applicants

6 applicants

Benefits include: PF, Flexible Working Hours

Benefits include: PF, Flexible Working Hours

Job Description

Key Responsibilities:

* Manage load & lorry matchmaking efficiently across multiple routes.

* Ensure seamless fulfilment of shipments with high customer satisfaction.

* Engage with transporters and customers for negotiation and coordination.

* Provide customer support and upsell cross-platform services when applicable.

* Track daily operations and maintain accurate data using Google Sheets and reporting tools.

* Support the team in handling multiple tasks in a fast-paced logistics environment.

 

✅ What We're Looking For:

* 1+ year of experience in logistics operations, especially in load-lorry matchmaking.

* Strong communication and negotiation skills.

* Prior experience in customer service and cross-selling.

* Comfortable using Google Sheets and basic reporting tools.

* Fluent in Kannada & Hindi, working knowledge of English (additional languages are a plus).

* Highly organized, adaptable, and a quick problem solver.

Job role

Work location
Work locationKoramangala, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsDomestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil, Hindi
Age limit
Age limit18 - 33 years
Gender
GenderAny gender

About company

Name
NameBlack Cats Hr Consulting Private Limited
Address
AddressKoramangala, Bengaluru, Karnataka, India
Job posted by Black Cats Hr Consulting Private Limited

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You can expect a minimum salary of 19,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

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