Presales Executive

Job Summary:

We are looking for a proactive and customer-focused Pre-Sales Executive with experience in residential interiors. The role involves engaging with prospective clients, understanding their requirements, and supporting the sales team in converting leads into successful projects. The ideal candidate should have strong communication skills, a keen understanding of customer needs, and the ability to coordinate effectively with internal teams.

Key Responsibilities:

· Initiate and manage client interactions through calls, messages, and other communication channels to qualify leads.

· Understand client requirements, preferences, budget, and timelines for residential interior projects.

· Provide initial project briefings and explain company offerings to prospective clients.

· Schedule and coordinate meetings between clients and the sales/design team.

· Create leads in CRM and maintain accurate records of client interactions and update CRM systems regularly.

· Follow up with leads to ensure continuity and higher conversion rates.

· Collaborate closely with sales, design, and project teams to ensure seamless handover of qualified leads.

Skills & Competencies:

· Strong verbal and written communication skills with the ability to present ideas clearly.

· Excellent interpersonal skills and customer handling ability.

· Strong listening and requirement analysis skills.

· Ability to multitask and manage multiple client interactions efficiently.

· Good organizational and follow-up skills.

Language Requirements:

· Proficiency in Kannada, Hindi, and English is mandatory.

Preferred Qualifications:

· Prior experience in residential interiors, home decor, or related industry.

· Familiarity with CRM tools and lead management processes.

· Basic understanding of interior design concepts is an added advantage.