Front Desk Manager

Front Desk Manager – Buteak Suites

Location: Koramangala, Bengaluru,

Job Summary

We are looking for a professional and customer-focused Front Desk Manager for our boutique suite property. The candidate will be responsible for managing front office operations, guest relations, reservations, check-ins/check-outs, and ensuring a smooth guest experience.

Key Responsibilities

• Handle guest check-in and check-out procedures efficiently
• Manage reservations, bookings, and room allocations
• Respond to guest inquiries, complaints, and requests professionally
• Coordinate with housekeeping and maintenance teams for room readiness
• Maintain front desk records, reports, and billing processes
• Ensure excellent hospitality standards and guest satisfaction
• Supervise front desk staff and shift operations
• Handle phone calls, emails, and online booking platforms
• Maintain a welcoming and professional reception area

Requirements

• Bachelor’s degree or relevant hospitality qualification preferred
• 2–5 years of experience in front office or hospitality operations
• Strong communication and interpersonal skills
• Knowledge of hotel booking software/MS Office preferred
• Presentable personality with customer service orientation
• Ability to manage shifts and multitask effectively

Preferred Skills

• Leadership and team handling
• Problem-solving ability
• Attention to detail
• Guest relationship management

Salary

As per industry standards + incentives (if applicable)

Working Hours

Rotational shifts / Week-offs as per company policy.

If interested kindly contact for further details -

Chitrarekha Ghadge - Talent Acquisition Head - 9082544019