Front Office Associate
SaltStayz HospitalityFixed
₹16,000 - ₹21,000
Earning Potential
₹21,000
Fixed
₹16,000 - ₹21,000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
8 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), Food/Meals
Job Description
About the Role:
We are looking for a friendly, professional, and customer-focused Front Office Associate to join our team. The ideal candidate should have prior experience in hotel front office operations, excellent communication skills, and a passion for delivering exceptional guest service.
PLEASE NOTE: THIS IS AN ENTRY-LEVEL JOB FOR INDIVIDUALS WITH MINIMUM 6 MONTHS OF EXPERIENCE OR MORE.
Key Responsibilities:
- Welcome and assist guests during check-in and check-out.
- Handle guest queries, requests, and complaints in a courteous manner.
- Coordinate with our reservations team and manage room allocations, and billing procedures.
- Coordinate with housekeeping and other departments to ensure a seamless guest experience.
- Maintain accurate guest records and follow hotel SOPs.
Requirements:
- Minimum 6 MONTHS–2 years of experience as a Front Office Associate in the hotel/hospitality industry.
- Good verbal and written communication skills.
- Pleasant personality with strong guest-handling abilities.
- Basic knowledge of hotel PMS (eZee) and MS Office.
- Willingness to work rotational shifts.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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