Inside Sales Executive

We are seeking a highly motivated, target-driven and customer-focused Customer-to-Customer (C2C) Inside Sales Executive to drive revenue by engaging directly with individual customers through outbound and inbound sales channels. The ideal candidate is an excellent communicator with strong persuasion skills, a consultative selling approach and a passion for delivering exceptional customer experiences.

As a C2C Inside Sales Executive, you will identify customer needs, present tailored solutions, build long-term relationships and consistently achieve sales targets while maintaining high standards of customer satisfaction.

Key Responsibilities

• Proactively connect with prospective and existing customers through phone calls, emails and digital platforms.
• Understand customer requirements and recommend suitable products or services.
• Convert qualified leads into paying customers by effectively handling objections and negotiating with confidence.
• Build and nurture long-term customer relationships to maximize repeat business and referrals.
• Maintain a healthy sales funnel and accurately update all customer interactions in the CRM system.
• Achieve and exceed monthly, quarterly and annual sales targets and KPIs.
• Conduct follow-ups with potential customers to improve conversion rates.
• Deliver a seamless customer experience throughout the sales journey.

Required Skills & Qualifications

• 1–4 years of experience in Inside Sales, Customer Sales, Telesales, or Business Development.
• Freshers with exceptional communication and sales aptitude may also apply.
• Excellent verbal and written communication skills.
• Strong negotiation, objection-handling and closing skills.
• Customer-first mindset with the ability to build trust and rapport quickly.
• Experience using CRM platforms such as Salesforce, HubSpot, Zoho CRM or similar.
• Self-motivated, competitive and goal-oriented.
• Strong problem-solving and relationship management skills.
• Ability to work in a fast-paced, performance-driven environment.

Preferred Qualifications

• Experience in B2C/C2C sales, e-commerce, fintech, SaaS, education, insurance, healthcare or consumer services.
• Proven track record of consistently achieving or exceeding sales targets.
• Experience with digital sales channels and virtual customer engagement.

What We're Looking For

• High-energy sales professional with a winning attitude.
• Strong listening and consultative selling skills.
• Ability to influence customer decisions ethically and effectively.
• Resilient, adaptable and comfortable handling objections.
• Excellent time management and organizational skills.
• Passion for delivering outstanding customer experiences while driving business growth.

Why Join Us?

• Competitive salary with attractive performance-based incentives.
• Clear career growth and leadership opportunities.
• Continuous learning, sales coaching and professional development.
• Collaborative, inclusive and high-performance work culture.
• Recognition and rewards for top performers.