Inside Sales Executive

Job Description – Inside Sales Executive (Account Owner)

Role Overview

We are looking for an Inside Sales Executive to manage assigned customer accounts end-to-end and drive revenue growth.

This role is responsible for handling the complete sales cycle — from enquiry to order to payment — and ensuring strong customer relationships and repeat business.

This is a revenue ownership role, not a support function.

Key Responsibilities

1. Account Management & Revenue Ownership

• Manage and grow assigned customer accounts (B2B / B2C)

• Achieve monthly sales targets

• Identify repeat and upsell opportunities

2. Enquiry Handling & Conversion

• Handle enquiries via call, WhatsApp, email, and website

• Prepare and share quotations

• Follow up regularly to convert enquiries into orders

3. Order Closure & Online Push

• Convert quotations into confirmed orders

• Guide customers to place orders online via Eleczo platform

• Ensure smooth order booking and processing

4. Customer Relationship Management

• Act as single point of contact for customers

• Build long-term relationships and trust

• Understand customer requirements and suggest suitable products

5. Payment & Collection Follow-Up

• Follow up for payments as per agreed terms

• Coordinate with accounts for outstanding tracking

• Ensure timely collection and closure

6. CRM & Data Management

• Update all activities and opportunities in CRM

• Maintain accurate pipeline and follow-up records

• Ensure no enquiry is missed or delayed

7. Internal Coordination

• Coordinate with:

• Warehouse (stock & dispatch)
• Purchase (non-stock items)
• Accounts (payment confirmation)
• Ensure timely and accurate order execution

Key Skills & Requirements

• Strong sales and negotiation skills

• Excellent communication and follow-up ability

• Target-driven and high ownership mindset

• Basic understanding of electrical products (preferred)

• CRM / ERP knowledge (preferred)

• Electrical background preferred OR experience in electrical industry

• Languages Required:

• Kannada
• Hindi
• English
• Telugu
• Tamil
• Malayalam

Working Details

• Working Hours: 9:30 AM to 6:30 PM

• Working Days: Monday to Saturday

• Location: Yeshwanthpur/Chamrajpet

DM @8884466332