Inside Sales Executive

About the role

EzyHelpers helps urban households hire verified domestic professionals — maids, cooks, nannies, elderly caregivers, drivers, and more. Our sales team is the first voice families hear: you qualify needs, explain plans and pricing with transparency, and guide people to a confident “yes” while ops delivers a strong match. This is a full-time, office-based role in Bangalore for someone who likes talking to people, owns follow-ups, and thrives when targets are clear.

What you'll do

• Handle inbound and outbound sales calls with customers seeking domestic help; qualify budget, role type, timing, location, and household preferences.
• Explain EzyHelpers’ service model, verification approach, process steps, plans, and charges clearly — no jargon, no pressure tactics.
• Guide interested customers through registration, payment or confirmation steps, and next milestones with calm professionalism.
• Follow up persistently on warm leads (calls, WhatsApp where appropriate) until closure or a clean disqualification — with notes every time.
• Maintain accurate lead data, call outcomes, and pipeline stages in CRM, spreadsheets, or internal tools your manager defines.
• Coordinate with sourcing and operations so customer promises in sales match what the field team can fulfil; flag mismatches early.
• Handle common objections (price, trust, timelines) with empathy; escalate edge cases to your lead when needed.
• Track personal and team targets (calls, registrations, confirmations, revenue contribution) and participate in daily or weekly sales huddles.
• Support repeat enquiries, renewals, or upsell paths where the playbook applies.

What we're looking for:

• Strong spoken communication and persuasion — confident, respectful, never pushy.
• Ability to conduct sales conversations in English, Hindi, and Kannada (customers switch languages often).
• Solid listening skills: you can restate a family’s problem before you pitch.
• Disciplined follow-up habits; you treat “no answer yet” as a state to manage, not ignore.
• Comfort in a target-driven environment (individual and team KPIs).
• Basic hands-on comfort with CRM tools, Google Sheets / Excel, or similar — we will train you on our stack.
• Currently based in Bangalore (or able to relocate and work daily from our HSR Layout office).

Nice to haveBonus points if you have these

• 1–3 years in tele-sales, inside sales, retail or service sales, or customer acquisition.
• Exposure to domestic staffing, recruitment, home services, edtech sales, or other high-trust consumer categories.
• Familiarity with Bangalore neighbourhoods and how families talk about household help.
• Prior use of diallers, WhatsApp Business, or ticketing tools alongside CRM.

Key performance indicators:

• Leads worked and calls / meaningful conversations completed
• Follow-ups logged on time
• Customer registrations and service confirmations closed
• Placements or revenue attributed to your pipeline
• Lead-to-conversion ratio and funnel hygiene
• Contribution from repeat or renewal opportunities where applicable

What we are looking for

• Someone who genuinely enjoys speaking with customers
• Trust-building and closure without aggressive hard-selling
• Neat records and predictable follow-through
• Ownership of personal targets and tight collaboration with operations for delivery

Why join EzyHelpers

• Meaningful category — you help real families and workers every week
• Direct line of sight to revenue and growth
• Fast-paced, feedback-rich sales culture
• Room to grow into senior executive or team lead paths as we scale

Work setup and compensation

• Full-time role based at our Bangalore office (HSR Layout) — not remote.
• Standard weekday hours; occasional flexibility during peak inquiry windows may be needed (aligned with your manager).
• Competitive fixed compensation plus performance-linked incentives — structure discussed with shortlisted candidates.
• Tools provided or supported: CRM, telephony / dialler as applicable, spreadsheets, and internal playbooks.