International Voice Process Agent

International Voice Sales ExecutiveMergen Infotech OPC Pvt. Ltd.📍 Location: Koramangala, Bengaluru

🕒 Shift: Night Shift (US Process) | 8:00 PM – 5:00 AM

📅 Working Days: Monday to Friday

🎉 Fixed Week Offs: Saturday & Sunday

💼 Experience: Freshers & Experienced Candidates Welcome (0–2 Years)

💰 Salary: Competitive Salary + Attractive Incentives

About the RoleMergen Infotech OPC Pvt. Ltd. is looking for enthusiastic, confident, and career-driven individuals to join our International Voice Sales team. This is an excellent opportunity for freshers to start their careers and for experienced candidates to enhance their sales and customer engagement skills in a professional international work environment.

• Key ResponsibilitiesMake outbound calls to international customers.
• Introduce and explain products/services to potential customers.
• Understand customer requirements and offer suitable solutions.
• Build positive customer relationships through effective communication.
• Handle customer queries and objections professionally.
• Follow up with interested customers and close sales opportunities.
• Meet daily, weekly, and monthly performance targets.
• Maintain accurate customer records and update CRM systems.
• Deliver an excellent customer experience during every interaction.
• Required SkillsExcellent English Communication Skills
• Good Verbal and Interpersonal Skills
• Confidence in Speaking with International Customers
• Customer Service Orientation
• Sales and Negotiation Skills
• Active Listening Skills
• Convincing Abilities
• Basic Computer Knowledge
• Positive Attitude and Willingness to Learn
• Goal-Oriented and Self-Motivated
• Ability to Work in a Fast-Paced Environment
• Team Player with Good Time Management Skills
• Eligibility CriteriaFreshersAny Graduate / Undergraduate can apply.
• Excellent communication skills are mandatory.
• Training will be provided.
• Experienced Candidates 0–2 years of experience in International Voice Process, Sales, or BPO.
• Experience in customer interaction or sales is an added advantage.

What We Offer✅ Competitive Fixed Salary

✅ Attractive Incentives & Performance Bonuses

✅ Fixed Saturday & Sunday Offs

✅ Professional Training & Skill Development

✅ Career Growth Opportunities

✅ Friendly and Supportive Work Environment

✅ International Exposure

✅ Recognition & Rewards Programs