Maintenance Supervisor

Associate – P2P Node (Procurement & Vendor Management)

Zolo | Coliving Operations

Own procurement. Control costs. Enable fast, reliable execution.

Why this role exists In a multi-property coliving business, operational speed depends heavily on procurement efficiency.

Every day:

• MEP and operations teams raise multiple procurement requests
• Vendors must respond quickly and reliably
• Materials and services must be sourced accurately
• Costs must remain under control without compromising execution quality

When procurement breaks down, operations slow down immediately.

The biggest operational failures usually happen when:

• Procurement requests are unclear or incomplete
• Vendor sourcing gets delayed
• Negotiations lack commercial discipline
• Follow-ups become inconsistent
• Tickets remain open beyond TAT
• Tracking and documentation become unreliable

At scale, even small procurement inefficiencies create:

• Maintenance delays
• Cost leakages
• Vendor dependency risks
• Poor resident experience
• Operational instability

This role exists to ensure:

• Every procurement request is handled with speed and accuracy
• Vendors remain responsive, reliable, and cost-effective
• Costs are optimized without compromising quality
• Procurement tickets close within defined timelines
• Execution remains disciplined, structured, and trackable

If this role is strong:

• Operations move faster
• Vendor reliability improves
• Cost control becomes stronger
• Ticket closure becomes predictable
• Execution remains smooth across properties

If this role is weak:

• Procurement delays impact operations
• Vendor coordination becomes unreliable
• Costs increase without visibility
• Open tickets pile up
• Escalations increase across teams

This role directly controls: TAT + cost efficiency + execution reliability

• Your mandate is clearOwn procurement tickets end-to-end from request till closure
• Build and manage a strong vendor ecosystem
• Negotiate and optimize procurement costs
• Ensure timely delivery and execution
• Maintain strong process and tracking discipline

This is not a coordination role.

This is a procurement ownership and execution role.

About Coliving OperationsColiving operations work only when:

• Maintenance issues are resolved quickly
• Vendors remain reliable and responsive
• Costs stay under control
• Execution remains consistent across properties

Procurement is not a backend support activity.

It is a critical operational control function.

At scale: Procurement speed directly impacts operational reliability.

This role directly impacts: Operational turnaround time + vendor reliability + cost efficiency

What you will be responsible for

1. Review & Validate Procurement TicketsReview procurement requests raised by MEP and operations teams

• Ensure clarity on:
• Quantity
• Specifications
• Material requirements
• Vendor/service needs
• Validate urgency and operational impact
• Reject incomplete or unclear requests
• Prioritize tickets based on criticality and timelines

2. Build & Manage Vendor NetworkIdentify vendors relevant to operational requirements

• Evaluate vendors based on:
• Capability
• Reliability
• Pricing
• Service quality
• Complete vendor onboarding and documentation
• Maintain updated vendor databases and contacts
• Build backup vendor options for continuity

3. Drive Cost Negotiation & OptimizationNegotiate pricing and commercial terms with vendors

• Compare quotations and evaluate best-fit options
• Identify opportunities for cost reduction proactively
• Balance cost, quality, and delivery timelines effectively
• Ensure commercial discipline across procurement activities

4. Manage Vendor RelationshipsAct as the primary SPOC for vendors

• Ensure timely vendor response and delivery execution
• Track vendor SLA adherence consistently
• Resolve vendor issues and delays proactively
• Build long-term vendor reliability and trust

5. Ensure Follow-up & Ticket ClosureTrack all open procurement tickets daily

• Follow up continuously till final closure
• Ensure timely material/service delivery
• Maintain proper closure documentation and updates
• Capture delay reasons and escalation patterns systematically

6. Maintain TAT & Process DisciplineEnsure all procurement tickets close within defined timelines

• Maintain accurate updates in systems and trackers
• Prevent escalations through proactive execution
• Maintain structured and audit-ready documentation consistently
• What success looks like after 6–12 monthsHigh on-time closure rate for procurement tickets
• Strong and reliable vendor ecosystem
• Consistent cost control across procurement requests
• Minimal operational delays and escalations
• Clean and accurate procurement tracking systems
• Faster operational turnaround across properties

Procurement becomes: Fast + Predictable + Controlled—not reactive.

Who this role is forYou will likely thrive here if:

• You are highly detail-oriented
• You can manage multiple tasks simultaneously
• You are comfortable negotiating with vendors
• You follow through relentlessly till closure
• You bring urgency to execution
• You prefer structured and process-driven work environments
• Experience we value1–3 years in:
• Procurement
• Vendor management
• Operations coordination
• Experience handling:
• Vendors
• Negotiations
• Ticket/request-based workflows
• Strong coordination and follow-through ability preferred

Industry matters less. Execution discipline and cost mindset matter more.

• The impact you will haveEnable faster maintenance and operational execution
• Reduce procurement-related cost leakages
• Improve vendor reliability and responsiveness
• Strengthen operational support systems across properties
• Improve execution speed and predictability

Why join now

As coliving scales: Procurement becomes a key operational control layer.

This role offers:

• Ownership of vendor and procurement ecosystem
• Direct impact on operational speed and cost control
• Strong exposure to execution and operations management
• Growth into P2P Lead and operations leadership roles