Operation Manager

e are looking for an experienced and result-oriented Branch Manager to oversee branch operations, sales performance, customer service, and team management. The candidate will be responsible for achieving business targets, maintaining operational efficiency, and ensuring customer satisfaction.

• Key ResponsibilitiesManage daily branch operations smoothly and efficiently.
• Achieve branch sales and business targets.
• Lead, train, and motivate branch staff.
• Monitor customer service and resolve escalations.
• Ensure compliance with company policies and procedures.
• Handle cash management and operational reports.
• Develop strategies to increase branch business growth.
• Maintain strong customer relationships.
• Supervise loan processing, collections, and documentation.
• Coordinate with senior management for branch performance updates.
• RequirementsBachelor’s degree in any field.
• 2–5 years of experience in banking, finance, NBFC, retail, or branch operations.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Basic computer and reporting knowledge.
• Ability to handle targets and operational responsibilities.
• Preferred SkillsTeam handling
• Sales & business development
• Customer relationship management
• Operations management
• Leadership skills