Receptionist / Front Office Executive

House of Waterproofing is a technology-driven waterproofing services company focused on inspections, execution quality, and long-term customer trust. We work with homeowners across Bangalore and are growing rapidly.

We are looking for a smart, organized, and customer-friendly Telecalling / Reception Executive to handle client communication and coordinate leads with our field teams.

• Key Responsibilities Handle incoming customer calls and WhatsApp inquiries
• Explain HOW’s services and schedule inspections
• Assign leads to sales/inspection teams
• Follow up with customers for appointments and updates
• Coordinate between customers, technical teams, and operations
• Maintain lead status and customer records
• Handle basic reception and front-desk coordination
• Ensure smooth communication throughout the customer journey
• Requirements Good communication skills in Kannada, Hindi, and basic English
• Comfortable speaking with customers over phone and WhatsApp
• Organized and detail-oriented
• Basic computer and smartphone skills
• Ability to coordinate multiple leads and schedules
• Prior experience in telecalling, customer support, front office, or coordination preferred
• Preferred Experience in home waterproofing services, construction, real estate, or service businesses
• Familiarity with CRM tools, Google Sheets, or lead management
• Salary₹18,000 – ₹30,000/month (based on experience)
• Performance incentives available