Sales Staff (In Shop)

KEY RESPONSIBILITIES Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce self and offer shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range / style, new product innovations and store promotions / offers. Collate and share customer / merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props and signage acrylics as per the VM guidelines Contribute to shrinkage control through recovery of merchandise from trial rooms and cash counters. Team Support Handhold new joinees for the first three months