Store Manager

The Store Manager will be responsible for managing the day-to-day operations of the organic retail store, ensuring high customer satisfaction, driving sales, maintaining inventory, and leading the store team efficiently. The role demands strong leadership, operational excellence, and a passion for organic and sustainable products.

• Key ResponsibilitiesStore OperationsOversee daily store operations including opening/closing, billing, and merchandising
• Ensure store cleanliness, product display, and adherence to brand standards
• Monitor stock levels and coordinate timely replenishment
• Ensure compliance with company policies, hygiene, and safety standards
• Sales & Revenue ManagementDrive store sales targets and achieve monthly revenue goals
• Analyze sales trends and implement strategies to improve performance
• Upsell and promote organic products to customers
• Handle customer queries and complaints effectively
• Inventory ManagementEnsure accurate stock management and minimize shrinkage
• Conduct regular stock audits and maintain inventory records
• Coordinate with supply chain/vendors for timely stock availability
• Team ManagementSupervise, train, and motivate store staff
• Schedule shifts and manage attendance
• Conduct performance evaluations and provide feedback
• Customer ExperienceDeliver excellent customer service and ensure repeat business
• Maintain strong product knowledge, especially organic and health products
• Build customer relationships and loyalty
• Required Skills & QualificationsBachelor’s degree (preferred)
• 4+ years of experience in retail store management (FMCG / supermarket / organic retail preferred)
• Strong leadership and team handling skills
• Good understanding of inventory management and POS systems
• Excellent communication and interpersonal skills
• Passion for organic, healthy, and sustainable living products
• Key CompetenciesSales-driven mindset
• Problem-solving ability
• Attention to detail