Store Support Executive

●     Parcel Segregation: Open and segregate local and out-of-state parcels, handover products to respective departments, update drive sheet and maintain records.

●     Inventory Management: Reference turnover and full stock product details in drive sheet.Follow up with stores and validate inventory records.

●     Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs) and clearances.

●     Courier Performance Management: Check and follow up on store parcel courier delivery details. Prepare Courier Performance Report.

●     Store Support :

○     Manage customer orders from warehouse to stores. Handle customer damage product exchange mails and follow up.

○     Process excess and short-received inventory reconciliation mails. Clear missing, mismatched, or broken products and update records.

○     Send price change (MRP) and gram change mails to stores and follow up.

○     Handle barcode request process.

○     Manage new store transactions, transfers in, and format verification.

○     Handle stores' customer GST billing.

○     Coordinate with stores for general queries.

●     Check and update store HQ backup. Communicate issues to the IT department.

●     Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers.

●     Generate E-Way bills as required.

●     Coordinate with suppliers for priority orders and jewellery-related matters.