Telecaller

Core Responsibilities

• Lead Generation & Prospecting: Identifying potential clients through market research, cold outreach (calls/emails).
• Relationship Management: Building and maintaining strong, long-lasting partnerships with new and existing clients to ensure retention and discover upsell opportunities.
• Strategy & Planning: Developing business growth strategies and sales plans to meet monthly or quarterly revenue targets.
• Pitching & Presentations: Creating customized proposals and delivering compelling presentations to showcase the company’s value proposition to potential partners.
• Negotiation & Closing: Leading contract negotiations to secure favorable terms and successfully closing deals that align with company goals.
• Market Analysis: Monitoring industry trends, competitor activities, and customer feedback to identify gaps in the market and suggest product improvements.
• Collaboration: Working closely with marketing, product, and operations teams to align outreach efforts and ensure a smooth transition for new clients. 

Key Skills & Qualifications

• Education: Graduate or less
• Sales Acumen: Proven track record in B2B or B2C sales, lead qualification, and consultative selling.
• Communication: Exceptional verbal and written skills, with the ability to build rapport quickly with stakeholders at all levels.
• Technical Tools: Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho) and Microsoft Office Suite.
• Soft Skills: High degree of resilience, adaptability, strategic thinking, and strong time-management abilities. 

Performance Metrics (KPIs)

• Number of new qualified leads generated & close per month.
• Total revenue generated from new accounts.
• Lead-to-opportunity conversion rates.
• Number of strategic partnerships established.