Telesales Executive
Care.Fi Technological Solutions Private LimitedFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
2 applicants
Job Description
Language - Malayalam and English
ROLE OVERVIEW
The candidate will handle customer support queries and escalations and coordinate the dispatch of documents to and from customers.
They will also support the existing team in day-to-day operations to ensure smooth and timely processing.
KEY RESPONSIBILITIES
Address and resolve customer queries in a timely and professional manner
Be responsible for getting insurance queries answered from patients and collecting docs
Coordinate and track the dispatch of documents (to and from customers)
Maintain accurate records of all correspondence and document movement
Follow up with customers and hospitals to ensure document receipt and completion
Support the current team with operational tasks as required
Escalate unresolved issues to the appropriate internal teams
REQUIRED SKILLS & QUALIFICATIONS
* Prior customer support experience (mandatory) - 0-1 years
* Good verbal and written communication skills
* Proficiency in MS Office (Word, Excel, Outlook)
* Experience in the healthcare or insurance domain is an added advantage
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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