Telesales Executive

🌱 About Gro Club

Gro Club is rethinking how families access products for their growing children through its Smart Ownership model. Instead of repeatedly buying and discarding, parents can upgrade as their child grows—saving money while reducing waste.

We’re building a more thoughtful way to consume—one that balances value, convenience, and sustainability.

As we scale, we’re looking for someone who can not just manage a team, but help them perform better every single day.

🔑 Key Responsibilities

Customer Engagement:

• Interact with customers via phone calls, live video demos, chat, and email to explain products, plans, and services.

Sales Conversion:

• Handle end-to-end sales conversations and convert qualified leads into customers.

Brand Ambassador:

• Represent Gro Club professionally, building trust and delivering a smooth customer experience.

Customer Persuasion:

• Confidently explain and promote the benefits of our subscription and upgrade plans.

Customer Support & Follow-ups:

• Ensure timely follow-ups, resolve queries, and close transactions efficiently.

Cross-team Coordination:

• Work closely with operations and internal teams to ensure seamless service delivery.

Problem Solving:

• Understand customer requirements and suggest tailored solutions.

Event Participation:

• Support marketing events, product showcases, and on-ground promotions when required.

✅ Desired Qualifications

• Excellent verbal and written communication skills in English
• Multilingual ability is a strong plus: Kannada, Marathi, Telugu, Hindi
• Comfortable using CRM tools, email, and chat platforms
• Strong persuasion, negotiation, and customer-handling skills
• A team player with a positive, solution-oriented mindset

🌟 Why Join Gro Club?

• Purpose-Driven Work: Contribute to sustainability and family-friendly mobility
• Career Growth: Learn, grow, and advance in a fast-scaling startup
• Supportive Culture: Collaborative, inclusive, and innovation-driven work environment
• Competitive Rewards: Attractive salary, performance incentives, and additional perks