Assistant Facilities Manager (Technical Services)

AFM - Technical

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Facilities Manager

Work Dynamics

What this job involves:

To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. 

To achieve financial and other targets established by the Facilities Manager.

Achievement of the Key Performance Indicators and Service Level Agreement targets

Asst. Facility Manager, Technical Services job involves managing and maintaining a facility's technical systems, including HVAC, electrical, and mechanical equipment, by ensuring safety, implementing preventive maintenance, and responding to operational issues. Key responsibilities include conducting regular inspections, verifying vendor invoices, managing work orders, and ensuring compliance with safety and regulatory standards. 

Core responsibilities

• System and equipment maintenance: Oversee planned preventive and predictive maintenance for all technical systems to ensure uptime and minimize failures.

• Safety and compliance: Ensure all activities are conducted with appropriate safety measures, identify and mitigate hazards, and maintain compliance with health, safety, and fire regulations.

• Operations and emergency response: Respond to routine and emergency calls, diagnose operational issues, and implement corrective and preventive actions.

• Inspections and reporting: Conduct regular walk-throughs and inspections of the facility, report findings, and submit daily, weekly, and monthly reports as required.

• Vendor and inventory management: Manage work with third-party vendors, verify invoices and work hours, and ensure all stock and inventories are up to date.

• Cost and energy management: Develop and implement programs to reduce utility costs and energy consumption and propose savings initiatives.

• Team and procedure support: Provide training to on-site teams on equipment procedures and support service delivery teams with maintenance and upkeep. 

Required skills and qualifications

• Education: Typically requires an engineering degree or a diploma with relevant experience.

• Experience: A minimum of 5+ years of experience in facilities operations or utility management is often required.

Staff Management

• Manage and assist with the personal development of all direct reports.

• Develop and manage succession plans and appraisals for all direct reports.

• Actively seek to train subordinates in all aspects of the non- technical services.

• Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction.

Reporting

• Daily/Weekly reports.

• Contribute to the Monthly Management Report to client and other reports as required.

Vendor Management

• Manage service contracts, including inspections and quality management of service delivery

• Prepare tender documentation, evaluation of tenders; prepare contracts

• Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.

Others

• Participate in Emergency Evacuation procedures including crisis management and business continuity.

• Manage all Health and Safety issues and actively participate in Health and Safety reviews

• Tertiary qualifications in property, building or facilities management required.

• Contract Administration experience required.

• Excellent people skills and ability to interact with a wide range of client staff and demands.

• Demonstrated experience with tendering and service improvement initiatives required.

• Knowledge of Occupational Safety requirements

• Strong PC literacy and proven ability to manage daily activities using various systems.

• Demonstrated experience with continuous improvement initiatives highly desirable.

• Demonstrated experience with client reporting and preparation of reports required.

• Achievement of Contracted Service Levels and Performance Indicators.

• Achievement of contracted Customer Satisfaction expectations.

• Management of resource to ensure no disruption to client business.

• Achievement of savings initiatives as agreed with Client. 

• Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.

• Achievement of performance goals as agreed with manager

Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance.

Is able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results

• Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.

• Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

• Listens effectively and communicates through actions and examples. Have strong written and oral communication skills.

Sound like you? To apply you need to have: 

Core facilities management skills 

If you’re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.   

Outstanding team prowess 

Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.  

What we can do for you: 

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. 

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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