Associate Manager - Enterprise and Operational Risk Management

Associate Manager, Group Compliance

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

Overview of the Role:

This is a critical role responsible for managing the Enterprise and Operational Risk function for Razorpay. The position is responsible for identifying, assessing, and preparing for any dangers that could interfere with the organization's strategic goals and operations. Position will maintain the Enterprise Risk Register and act as the bridge between department-level risks and the Board of Directors& decision-making process. The function provide assurance to Senior Management and the Risk Management Committee on the effectiveness of the organization's governance and risk management processes. 

Key Responsibilities:

 ERM Strategy & Framework: Manage and evolve the enterprise-wide risk management strategy, ensuring it integrates with the company’s strategic planning.
 Risk Identification & Assessment: Conduct top-down risk assessments to identify emerging threats (macroeconomic, regulatory, competitive, or environmental).
 Risk Framework Development: Implement, maintain, and automate the Third Party Risk Management framework.
 Collaborate: Collaborate with a cross-functional team, which includes business teams, legal, and compliance, to understand the requirements and provide clarification/ approval on vendor proposals.
 Track the regulatory requirements for Operational Risk: Track all the regulatory requirements for Operational Risk Management.
 Third-Party Risk: Evaluate the financial & operational resilience of critical vendors and partners.
 Reporting & Communication: Prepare clear and concise reports for senior management and the risk committee, providing key highlights and issues in Operations Risk.
 Continuous Improvement: Stay updated on industry trends, regulatory changes, and best practices in the risk management framework to ensure the function remains effective and relevant. Evaluate latest technology tools (incl. AI/ML) to make the function more effective.

Required Qualifications and Skills:

 Education: Bachelor’s degree in Finance, Commerce, or Economics, a professional qualification like Chartered Accountant (ICAI) would be an added advantage.
 Experience: Requires a minimum of 4 to 6 years of experience in operational risk management, internal audit, and external audit (Big 4 firm). Experience in the Banking / NBFC/MFI sector preferred.

 Technical Skills:

o Proficiency with GRC (Governance, Risk, and Compliance) software and data visualization tools like Tableau is preferred.

 Soft Skills:

o Excellent analytical, problem-solving, and critical-thinking skills.
o Strong written and verbal communication skills, with the ability to influence and build relationships across all levels of the organization.
o Strong leadership, project management, and organizational skills.

o High ethical standards and integrity.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Experience Level

Mid Level