Business Analyst - Commercial Real Estate

Business Analyst

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

We are seeking a talented Business Analyst to join our team and drive data-driven decision-making across our commercial real estate operations. This role will bridge business needs with technology solutions, analyze complex datasets, and deliver actionable insights that optimize our service delivery and client outcomes.

Key Responsibilities

Business Analysis & Requirements Gathering Partner with stakeholders across property management, leasing, facilities management, and corporate solutions to identify business needs and translate them into clear, actionable requirements. Conduct workshops, interviews, and process mapping sessions to document current-state workflows and design future-state solutions that enhance operational efficiency.

Data Analysis & Reporting Analyze large datasets related to property performance, occupancy rates, lease administration, maintenance costs, and client portfolios. Develop dashboards, reports, and visualizations that provide leadership with real-time insights into portfolio performance, market trends, and operational metrics. Use statistical analysis to identify patterns, anomalies, and opportunities for improvement.

Process Improvement Evaluate existing business processes across lease administration, work order management, vendor coordination, and client reporting. Identify inefficiencies, bottlenecks, and areas for automation. Design and implement process improvements that reduce costs, improve service delivery times, and enhance client satisfaction.

Technology Implementation Support Serve as the business liaison during implementation of property management systems, IWMS platforms, financial reporting tools, and CRM solutions. Participate in system selection, vendor evaluation, user acceptance testing, and change management activities. Ensure technology solutions align with business objectives and user needs.

Stakeholder Management Build strong relationships with business leaders, property managers, facility managers, finance teams, and IT partners. Communicate analysis findings, project updates, and recommendations clearly to both technical and non-technical audiences. Manage expectations and facilitate consensus among diverse stakeholder groups.

Required Qualifications

Education & Experience Bachelor's degree in Business Administration, Finance, Real Estate, Information Systems, or related field. 3-5 years of experience as a Business Analyst, preferably within commercial real estate, property management, facilities management, or professional services industries.

Technical Skills Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, data modeling) and PowerPoint. Experience with data visualization tools such as Power BI, Tableau, or similar platforms. Working knowledge of SQL for data extraction and manipulation. Familiarity with property management systems (Yardi, MRI, Argus) or enterprise resource planning (ERP) systems is highly desirable.

Analytical Capabilities Strong quantitative and qualitative analysis skills with the ability to work with large, complex datasets. Experience creating financial models, forecasting scenarios, and conducting variance analysis. Proven ability to identify trends, draw insights, and make data-driven recommendations that impact business strategy.

Business Acumen Understanding of commercial real estate fundamentals including lease structures, property operations, financial metrics (NOI, cap rates, occupancy costs), and industry trends. Knowledge of facilities management practices, workplace services, and corporate real estate strategies is advantageous.

Preferred Qualifications

Certification in Business Analysis (CBAP, PMI-PBA) or data analytics. Experience with Agile methodologies and project management frameworks. Knowledge of process improvement methodologies such as Lean or Six Sigma. Exposure to emerging technologies including AI, IoT sensors for building management, or predictive analytics platforms.

Key Competencies

Problem-Solving: Ability to decompose complex business challenges into manageable components and develop practical, scalable solutions.

Communication: Excellent written and verbal communication skills with the ability to present complex information clearly to diverse audiences including executives, operational teams, and technical staff.

Collaboration: Team-oriented mindset with experience working across functional boundaries in matrix organizations.

Attention to Detail: Meticulous approach to data quality, documentation, and requirements specification.

Adaptability: Comfortable working in a fast-paced environment with changing priorities and multiple concurrent projects.

What We Offer

Opportunity to work with a leading commercial real estate services firm serving Fortune 500 clients globally. Exposure to diverse property types including office, industrial, retail, and data centers. Professional development through training programs, industry certifications, and mentorship. Collaborative culture that values innovation, client service excellence, and continuous improvement.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.